Google, IBM team on deep-research tool

IBM and Google Inc. are collaborating to make it easier for office workers not only to search for local documents and personal e-mail but also to delve deep into corporate databases, the companies announced today.

IBM is linking its OmniFind corporate search system with Google's free desktop search for business to make it easier for users to locate information that's often locked up in many separate systems throughout an organization.

"Getting these two products together makes sense for both of us," said David Girouard, general manager of Google's enterprise business unit. "If you want to have a good corporate search product, you have to have desktop search," he said.

Google wins IBM's endorsement among corporate technical managers for its desktop search product, and IBM gives corporate information workers an already popular entry point into back-office databases through Google's search.

Searchable data ranges from e-mail to computer files to blog postings to corporate repositories of data, images, audio or video, Prial said. Much of this isn't available using public Web search tools. Typically, it's hard to reach inside a company except by trawling through many different programs.

"There is a lot of information that passively sits inside an enterprise," said Jon Prial, IBM's vice president of content management. "Our intention is to provide more of an active service that gives a single view of all that information."

No money is changing hands in the partnership between IBM and the leader in Web search. But coming just weeks after a software and research pact by Google and Sun Microsystems Inc. (see "Google, Sun to bring StarOffice to Web"), the IBM deal enlists yet another potential ally as Google increasingly faces off with rival Microsoft Corp. on PC desktops.

Prial downplayed any grand strategy in IBM's dealings with Google, but he said the collaboration is part of a broader push IBM calls "information as a service" that the company plans to make more explicit over the coming months.

Users of IBM's WebSphere integration software would have access to information stored inside rival business databases and content management systems, not just those from IBM.

"There's a lot of raw data inside an organization -- as much as 80% is unstructured, and something has to happen to make it into information," Forrester analyst Barry Murphy said of data forgotten on employee hard disks or other places.

IBM customers can use the Google/IBM search combination by buying IBM products and services and building their own in-house system, or they can have IBM create a prepackaged system tailored to the company's industry, IBM said. The company's first custom-built system, IBM Crime Information Warehouse, aims to give government and police agencies fast access to crime statistics, as well as incident and arrest reports, in a single view to help them discern crime patterns.

Mountain View, Calif.-based Google normally eschews big, formal alliances with corporate technology suppliers such as IBM. That has been the traditional route that less-established software suppliers have used to win corporate acceptance of their products. Instead, Google's strategy is to use its popularity with consumers at home to slip into offices by relying on the actions of millions of employees to each download its tools.

"Information technology used at work has been evolving much more slowly than among consumers," Girouard said. "We think there is a great opportunity [for our consumer users] to bring products to the workplace that are Google-like."

courtesy : www.computerworld.com
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